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Pricing, hours, or team info that's been wrong for months and nobody's fixed it.
Synthos keeps business websites current, monitored, maintained, and moving forward with a clear queue, accountable support, and practical monthly improvements.
Pricing, hours, or team info that's been wrong for months and nobody's fixed it.
Leads are trying to reach you through a form that quietly stopped working.
Unpatched software sitting exposed because nobody's watching for updates.
Performance that's degraded slowly enough that nobody noticed the drop-off.
No real visibility into what's happening on the site month to month.
Updates are inconsistent because there's no single owner responsible for the site.
Platform, plugin, and theme updates handled on your behalf.
Uptime and security watched so problems get caught early.
Text, images, and page updates you request, handled without a developer wait.
Incremental fixes and enhancements, not just a standstill maintenance plan.
Regular visibility into what's been done and what's queued next.
We flag what's worth doing next, not just what you asked for.
Requests come in through one intake channel, confirmed at signup.
Urgent fixes get triaged ahead of routine updates.
Work is done, and larger changes are reviewed with you before they go live.
You get regular reporting on what moved and what's next, with an escalation path for anything urgent.
Turnaround targets are confirmed at signup based on your plan, not promised as a blanket number here.
Care requests beyond a plan's included volume, or work outside normal scope, are quoted separately.
For simple business sites that need routine upkeep and a watchful eye.
For active business sites that need regular improvement, not just upkeep.
For business-critical sites that need priority attention and deeper monthly work.
Ongoing Shopify or WooCommerce maintenance and app/plugin coordination, separate from hosting.
Before/after fixes and completed-queue examples go here as current care clients approve sharing them.
An anonymized monthly report excerpt, published once we have one to share.
Coming soonA real fix or performance improvement, published with client approval.
Coming soonFeedback on responsiveness or reduced burden, published once approved.
Coming soonOngoing work on the site itself: updates, fixes, monitoring, monthly improvement.
The environment underneath the site. Separate service, often paired with Care.
Check hosting fit →A larger transformation. When the site needs more than incremental care, it's a project.
See Web Design →Working on your site every month means we notice things a one-time project never would: repetitive requests, manual workarounds, and lead follow-up that's slipping. When we see a real workflow problem, not just a hypothetical one, we'll flag whether an automation or systems review makes sense.
See AI Systems & Automation →Usually, yes. We start with a review of the existing site before confirming scope.
Maintenance, monitoring, content changes, small improvements, and reporting. See the scope section above.
Essential covers routine upkeep and monitoring for a simple site. Growth adds a higher monthly request volume and regular strategic recommendations. Scale adds priority queue placement and deeper monthly work for business-critical sites.
Ecommerce stores are covered by the platform-specific plan instead: Shopify Care/Care+ for Shopify, or WooCommerce Managed Growth/Growth+ for WooCommerce, which also includes a hosting allocation.
Volume depends on the scope agreed at signup. We'll confirm what's realistic for your plan during the review.
Urgent issues are prioritized ahead of routine requests. Specific turnaround targets are confirmed at signup.
No, hosting is a separate service. Most clients run both together. See the comparison above.
Yes, urgent issues have an escalation path outside the normal request queue. Terms are confirmed at signup.
Request a care review. Send your URL, platform, current problems, and the changes you want, and let us know if you need hosting too.