Slow response
Something breaks and nobody picks up until it's already cost you business.
Synthos provides a dependable hosting foundation for eligible business websites and workloads, with proactive monitoring, backups, security, performance oversight, and a team that already understands the site.
Eligibility is reviewed per site. ← Back to Web Services
Something breaks and nobody picks up until it's already cost you business.
You don't actually know who's responsible when the site goes down.
A backup exists somewhere, maybe, but nobody's tested restoring it.
Platform and plugin updates pile up until one of them breaks the site.
Nobody's watching for the vulnerabilities that get exploited quietly.
Host blames the developer, developer blames the host, and the site stays broken.
Final eligibility for each tier is confirmed once your site or workload is reviewed, since Scale can escalate to a Managed Cloud engagement for higher-demand needs.
For a single standard business website that needs a dependable, monitored home.
For growing sites or stores with higher traffic and resource needs than a standard single site.
For multi-site portfolios or higher-demand workloads that outgrow a standard tier.
Hosted on high-performance LiteSpeed servers with NVMe storage, backed by expert technical support. Every eligible site gets daily backups, free SSL, and a fully white-labeled setup, no third-party branding your visitors would ever see.
| Category | Included |
|---|---|
| Hosting environment | LiteSpeed servers, NVMe storage |
| Bandwidth | Scoped to your tier and site |
| Business email | Included |
| SSL certificates | Free, included |
| Backups | Daily, 30-day retention |
| Site migrations | Free, included |
| White-label | Full, no third-party branding visible to your visitors |
| Support response times | Confirmed at setup |
We keep our hosting roster intentionally hands-on rather than mass-market. If we're not taking on new hosting clients right now, we'll tell you directly rather than overselling it.
Current host and site reviewed for hosting fit.
Full backup taken before anything moves.
Site moved and tested in staging first.
Cutover scheduled and confirmed with you in advance.
Site checked live before we call it done.
We plan every migration to minimize downtime; we won't promise zero downtime up front since it depends on your current setup, and we'll tell you plainly if your case is more complex.
Keeps the environment available, backed up, and secure. It doesn't touch the content or design of the site itself.
Handles the site itself: content updates, fixes, and ongoing improvement. Doesn't include the hosting environment.
Most clients run both together: Hosting as the foundation, Care as the ongoing work on top of it. See Website Care →
Complex applications, containers, scaling needs, or special compliance requirements go beyond standard managed hosting. We scope those as a separate Managed Cloud engagement rather than force-fitting them into a hosting tier. See Managed Cloud →
Businesses that want one accountable team handling their hosting environment instead of managing a vendor themselves. Eligibility is reviewed per site or workload.
Launch fits a single standard site. Grow adds resources and headroom for higher traffic. Scale covers multi-site portfolios or higher-demand workloads, and can escalate to a Managed Cloud engagement if requirements exceed standard hosting.
No. Shopify provides and operates its own hosted platform directly; it is never hosted through Synthos Managed Hosting.
Often, yes, depending on the platform. We review the existing site as part of the fit check.
LiteSpeed servers with NVMe storage, business email, free SSL, daily backups, and free migrations. Support response times are confirmed in writing once your site is reviewed. See the full matrix above.
Backups run daily with 30-day retention, so restoring an earlier version is never a scramble.
Yes, migration is free on our hosting tiers. It follows the five-step path above: review, backup, staging, cutover, and validation.
Hosting keeps the environment running. Website Care handles the content and improvements on the site itself. See the comparison above.
We'll say so during the review and scope it as a separate Managed Cloud engagement rather than stretching standard hosting to cover it.
Tell us your current URL, platform, traffic and requirements, current host, and any issues you're having, plus a desired migration date if you have one. We'll tell you honestly if it's a fit.